Version 2.0 (2026-09-17) · Effective September 17, 2026
thevarni.com ("we", "us", "our") develops and operates industry-specific software platforms for niche businesses. These platforms are provided as white-label solutions operated by individual business owners ("operators") under their own brand and domain.
Our platforms provide business management tools including order management, subscriber portals, payment tracking, delivery coordination, and customer communications. Each platform is customised for the specific industry it serves.
Each platform is owned and run by an independent business operator (a "kitchen" or "operator"). thevarni.com supplies the software only and is not a party to the sale of any food, goods, or services between an operator and their customers. Operators are independent businesses and not employees, agents, partners, or franchisees of thevarni.com.
3.1 Taxes and income.Each operator is solely responsible for all taxes, levies, income reporting, business registration, remittance, and regulatory and financial-compliance obligations that apply to their business in their own jurisdiction. thevarni.com does not calculate, collect, withhold, remit, or file taxes on an operator's behalf and provides no tax, accounting, or legal advice. Any figures, totals, or reports shown in the platform are provided for convenience only and must be independently verified by the operator.
3.2 Food safety and liability. Each operator is solely and fully responsible for the food and goods they prepare, sell, and deliver — including their sourcing, preparation, handling, storage, hygiene, quality, labeling, allergen disclosure, and fitness for consumption. thevarni.com is a software service provider only; it does not prepare, handle, inspect, store, transport, or sell any food. To the maximum extent permitted by applicable law, thevarni.com bears no liability for any illness, injury, allergic reaction, contamination, spoilage, mislabeling, or other harm or loss arising from food or goods provided by an operator. Operators are responsible for obtaining and maintaining all licenses, permits, and insurance and for complying with all food-safety and health regulations in their jurisdiction, and they agree to indemnify and hold thevarni.com harmless from any claim arising out of the food or goods they provide.
3.3 Permits, certification and inspection. You warrant, for as long as you use the Service, that you hold every licence, permit, registration and food-handler certification required by your public-health authority and by your municipal, provincial and federal regulators; that your premises are lawfully permitted for food of the kind you offer; and that you comply with applicable food-safety, labelling, allergen-disclosure and consumer-protection law. You agree to notify us within five business days of any suspension, revocation, refusal, condition, closure order, health-unit infraction, food-borne-illness complaint or recall affecting you, and to provide evidence of the above on request. Notices under this section go to info@thevarni.com. We do not verify, inspect, audit or certify any operator, and nothing in the Service should be taken as our having done so. Where we become aware of a food-safety event, a regulatory action, or a failure to meet this section, we may suspend or disable your storefront, ordering or shop — immediately and without notice where we consider it necessary.
3.4 Insurance. You agree to obtain and maintain, at your own cost, commercial general liability insurance including product liability and completed operations, with a limit of not less than CAD $2,000,000 per occurrence, covering the food and goods you sell through the Service. You agree to provide evidence of that cover on request. This is a minimum we ask for; it is not advice that this amount is sufficient for your business, and you remain responsible for deciding what cover you actually need.
3.5 Your customers, and the terms we present on your behalf. The contract for any food or goods is between you and your customer. You authorise us to publish, on your behalf and alongside your storefront, (i) ordering terms describing our role as software provider and disclaiming our liability for the goods, and (ii) the refund, food-safety, allergen and seller-identity information you supply to us. You are responsible for the accuracy, completeness, legality and currency of everything you supply, and for reviewing what is published under your name. We may set a minimum standard for that information and may decline to publish a storefront that does not meet it. Publishing those terms does not make us the seller of your goods or a party to your sale.
3.6 Consumer complaints and claims. You handle every complaint, refund request, chargeback and claim from your customers yourself, promptly and in good faith, under your published policies. We may refer your customers to you and pass on the contact and order details needed for that purpose. We have no authority to accept, settle or refuse a claim on your behalf, and any refund our software carries out is executed on your instruction and on your decision alone.
Access to our platforms may require registration via a WhatsApp-based one-time password (OTP) login. By creating an account, you confirm that you are at least 18 years of age and that the information you provide is accurate.
You are responsible for maintaining the security of your account. Do not share your login credentials or verification codes with others.
Where applicable, orders are placed through the subscriber portal during published ordering windows. All orders are subject to review and approval by the service operator. Operators reserve the right to reject or modify orders at their discretion.
Order cutoffs are enforced automatically. Orders cannot be placed or modified after the published cutoff time.
Payment terms and pricing are set by each platform's operator and may change with reasonable notice. Payments are managed directly between the subscriber and the operator. All prices are displayed in the operator's local currency unless otherwise noted.
To cancel or modify an order, contact the service operator directly before the order cutoff time. Cancellations after the cutoff may not be honoured.
By creating an account on any of our platforms, you consent to receive WhatsApp messages, including:
These messages are delivered via the Meta WhatsApp Business Cloud API. You may request to opt out of non-essential notifications by contacting the service operator.
You agree not to misuse our platforms, including but not limited to: sharing account credentials, placing fraudulent orders, attempting to access administrative functions without authorisation, or interfering with the operation of the service.
To the maximum extent permitted by applicable law, thevarni.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platforms. Services are provided on an "as-is" basis without warranties of any kind. This limitation is in addition to, and does not limit, the operator responsibilities set out in Section 3 (including taxes and food safety). Nothing in this section limits your obligations under Section 3 or your indemnity under Section 11.
You agree to indemnify, defend and hold harmless thevarni.com, its affiliates and their respective directors, officers, employees and contractors from and against any claim, demand, action, proceeding, investigation, loss, liability, damage, fine, penalty, cost and expense (including reasonable legal fees) arising out of or connected with:
We will notify you of any claim we are indemnified against and will not settle it without your consent, which you agree not to unreasonably withhold. You may assume its defence with counsel reasonably acceptable to us, and we may participate at our own cost. This section survives the end of your use of the Service and of these terms.
This indemnity applies to your use of the Service from the date you accept these terms. It does not apply retrospectively to anything that happened before then.
Our platforms integrate with third-party services for authentication and communications, including:
We may update these Terms of Service at any time. Continued use of our platforms after changes are posted constitutes acceptance of the updated terms.
For any questions about these terms:
thevarni.com
Email: info@thevarni.com
Website: thevarni.com